How To Fix A Non-Working Webcam With Webex

While Webex apps have a fantastic design and functionality, you can feel some hiccups here and there. Notably, some users are complaining that their webcam is not working on Webex.

This common problem is often caused by an old webcam driver, another app webcam hogging, or some other external cause. You can fix most Webex problems with a simple restart of the application, but sometimes this is not enough.

You can find many solutions in this article. Let's solve this problem together. It will be easy.

Webcam fix for Webex

Other apps are the most common culprit for webcam problems on Webex, according to the official Webex Help Center. In other words, you need to close any app that may have access to your webcam (FaceTime, Skype, etc.) on your device.

Be sure to turn off these apps, even if you have to turn them off on mobile, or end their active processes in Windows. Re-launching the Webex app can do the trick.

Your Webex app may be out of date, so be sure to update it regularly using the official Webex download page. Webex has dedicated apps for Android, iOS and Windows devices. Also, be sure to get all the system updates on your device. Not just webcams, but the latest system updates will make the whole device smoother and better.

Update webcam driver

Another suggestion from Webex is to update your camera driver. Here's how to do it on Windows:

Enter the Start menu (press the Windows key on your keyboard).

Search Device Manager and open it.

Find your camera, and right-click on it.

Select the update driver.

Updates should be installed automatically. When this is done, restart your computer.

Alternatively, you can choose to uninstall instead of the update driver. After that, reconnect your webcam and install the latest driver. If the automatic update doesn't work, check the update manually on your webcam maker's official website.

There are some third-party apps for installing updates, but they're generally not trustworthy, so try to avoid them if you can.

Make sure your webcam is connected

Sometimes, the webcam will not work with Webex because it is not connected. Check that you have properly connected your webcam to your computer Make sure the shutter or cap is closed. Then, to connect your webcam to Webex, do the following:

Open Webex on your computer.

Start a meeting with anyone and make sure they know it's just a test.

During the meeting, click More Options (three point icon).

Select camera settings.

Choose your webcam from the list of available devices under Camera Selection

If your webcam still doesn't work, Webex encourages you to contact them and explain your problem Here is a direct link that you can use to start a text chat or call Webex

If your webcam does not work with the Cisco Webex Chrome extension, open the following link in your browser. Make sure the Webex website is not blocked on the Chrome Privacy and Security Settings page.

Final Words

We hope our advice will help you get back to your Webex meetings as soon as possible Considering the growing hyperconnectivity trend, video conferencing is now more important than ever. Also, if you are a freelancer, WebX is a great tool for any task from home.

About Debmalya Datta

Welcome to our blog “CYBER SUGGEST“. Debmalya Datta is a professional Blogger, Developer, Social Media Influencer, Digital Marketer and Entrepreneur. He loves doing work which makes him happy, that’s why he choose Blogging and Educate people. You will love exploring educational stuff on our blog. Live your dreams as much as you can. Be a SHAMELESS SELF-PROMOTER